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HAIRDRESSER DICTIONARY
BUSINESS DICTIONARY
KNOWLEDGE TEST
Business Check-up
Answer the questions spontaneously and honestly. The results will help you to recognise the strengths and weaknesses of your overall basic concept.
The aim is to stimulate you to remain active and to re-examine all the essential aspects of your salon concept anew.
Check up your business situation
Question 1:
Our
company philosophy
is set out in writing.
yes
no
Question 2:
All members of the team are familiar with the
company philosophy
and are able to explain it.
yes
no
Question 3:
All members of the team actively implement the
company philosophy
.
yes
no
Question 4:
I/we regularly draw up a written
target schedule
for my business.
yes
no
Question 5:
I/we draw up a
target turnover plan,
at least once at the start of each financial year.
yes
no
Question 6:
My staff are familiar with the
company objectives.
yes
no
Question 7:
Each employee receives his or her individual
target turnover figures
(at least) once a month.
yes
no
Question 8:
All customers receive a
consultation
with each treatment.
yes
no
Question 9:
We have set written
standards
detailing the procedure for our services.
yes
no
Question 10:
I/we carry out monthly
appraisal and target meetings
with all members of staff.
yes
no
Question 11:
I/we have an efficient
controlling system
for my salon.
yes
no
Question 12:
I/we have a
marketing concept
for my salon, based on a multi-year plan.
yes
no
Question 13:
The
advertising budget
(fixed sum for advertising costs) for my business is planned annually in advance.
yes
no
Question 14:
Our
product presentation
is optimally organised.
yes
no
Question 15:
The overall
utilisation
of the salon and workload level of each individual employee is optimally organised.
yes
no
Question 16:
We have an
annual training plan
for our team, which is always drawn up in advance.
yes
no
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